Privacy Statement Four Seasons Quality B.V.

Four Seasons Quality B.V. (“FSQ”), located at Achterweg 2, 1424 PR De Kwakel, The Netherlands, is responsible for processing personal data as described in this privacy statement.

1. Company details
– Legal name: Four Seasons Quality B.V.
– Chamber of Commerce number: 34206129
– RSIN: 813177194
– Address: Achterweg 2, 1424 PR, De Kwakel, The Netherlands
– Email: roseamor@fsq.nl
– Phone: +31 (0)297 360498

2. Personal data we process
We only process data necessary for entering into and executing agreements with business customers:
– Company name, Chamber of Commerce and VAT number
– Name and role of contact persons
– Address details (billing and delivery)
– Contact details (phone, email)
– Account login details
– Payment and transaction data
– Order and delivery history

3. Purpose of processing
We use personal data solely for:
– Processing orders and deliveries
– Customer service and communication
– Invoicing and administration (legal obligation: 7 years retention)
– Managing webshop accounts
– Improving our services

4. Sharing of data with third parties
We only share data with selected parties involved in carrying out our services:
– Payment provider Mollie
– Carrier DPD or an agreed alternative
– IT service providers (hosting, webshop maintenance)

5. Security
We take appropriate technical and organizational measures to prevent misuse, loss, or unauthorized access.

6. Rights of data subjects
Business customer contacts have the right to access, correct, delete, object to processing, and request data transfer. Requests can be sent to roseamor@fsq.nl.

7. Complaints
If you believe we do not handle personal data correctly, you may file a complaint with the Dutch Data Protection Authority.

8. Cookies and similar technologies
Our webshop uses functional, analytical, and marketing cookies. On first visit, we request consent for non-essential cookies.

9. Newsletters and marketing
We only send newsletters to business customers and contacts. Each newsletter contains an unsubscribe link.

10. Social media campaigns
We use social media platforms (such as LinkedIn, Facebook, Instagram) for marketing. These may place cookies.

11. Changes
We reserve the right to amend this privacy statement. The most current version will always be available on our webshop.